Practice Discovery with an Unpredictable Customer
Adept Agent · JGRES
Train with a Realistic AI Customer That Pushes You To Think.
This sparring lab simulates real buyer, seller, and lead situations. You speak as the agent. The AI plays the customer, talks more than you do, and scores your performance in real time.
Skill-Based Conversations
The AI won’t reveal the scenario. It forces your discovery to be sharp and intentional.
Real-Time Coaching
You get instant scoring on discovery, empathy, clarity, and control.
Your practice here translates directly to better phone calls, appointments, and conversions.
Adept Agent Sparring Lab
You play the agent. The AI plays the customer.
Session Scoring
Overall: — / 10
Discovery
—
Empathy
—
Clarity
—
Control
—
Your coaching feedback will appear here.
Ready. Start by greeting the customer.
Scoring Key (How to Read Your Scores) ▾
Discovery
Did you uncover motivation (the “why”), not just facts?
Empathy
Did the customer feel heard and understood?
Clarity
Were your questions and next steps easy to follow?
Control
Did you guide the conversation without pushing or rambling?
Score Bands
- 8–10: Strong execution
- 5–7: Functional but inconsistent
- 0–4: Surface-level conversation
About 4/10
A 4/10 does not mean “bad.” It usually means the customer stayed guarded because the questions weren’t strong enough yet. Improve by asking broader, open-ended discovery questions and follow-ups.
A 4/10 does not mean “bad.” It usually means the customer stayed guarded because the questions weren’t strong enough yet. Improve by asking broader, open-ended discovery questions and follow-ups.